Main reasons on complaints and claims

a．breakage/deterioration of color

b．non-delivery/shortage

c．forced loading or unloading in the rain

d．no-entrance in ports/shutout

e．illegal shipment

f．breach of Contract

g．cancellation of the contract

h．wrong shipping documents

i．change of sailing

j．rough handling of the goods

k．damage of the goods

l．improper packing

m．different shipment

n．inferior quality

o．delayed shipment